Experience

Event Specialist, bikepgh

2018 - Present

  • Develop and execute large-scale community events such as OpenStreetsPGH and PedalPGH
  • Assist with the creation of event permits, maps, and contracts
  • Identify and recruit key stakeholders, local businesses, and activity partners
  • Coordinate bicycle valets and other community outreach opportunities
  • Facilitate the hiring of seasonal interns and part-time staff

 

volunteer coordinator, bikepgh

2015 - 2017

  • Recruited, trained, and coordinated over 600 volunteers per year
  • Maintained accurate volunteer records in Salesforce database
  • Created training guides for volunteers, interns, and seasonal staff
  • Developed strategies for partnering with local community groups
  • Optimized eNewsletters, social media, and web communications
  • Assisted in the coordination of small, medium, and large-scale events

 

Marketing Strategist, Bantha Tea Bar

2016 - 2017

  • Collaborated with other small businesses to co-host events
  • Implemented social media strategy to align with business goals
  • Created engaging content for Instagram, Facebook, and Twitter

 

Holiday Customer Care Advocate, Modcloth

2015

  • Provided customer support through online chat, phone, and email
  • Created general response templates for live messaging and emails
  • Identified and resolved customers’ web, order, and shipping issues

Education

DUQUESNE UNIVERSITY, 2015

Integrated Marketing Communication BA // Business Management Certificate

  • Lambi Pi Eta
  • Vira I. Heinz Scholar
  • Art Director of Students for Human Rights

Skills

Salesforce, WordPress, SEO, MailChimp, Hootsuite, Adobe Photoshop, G Suite, Microsoft Office, ZenDesk, Recruitment, Program Development