Experience

Event Specialist, bikepgh

2018 - Present

  • Develop and execute large-scale events such as OpenStreetsPGH
  • Create event permits, maps, contracts, and event programming
  • Identify and recruit stakeholders, activity partners, and vendors
  • Coordinate bike valets and community outreach opportunities
  • Facilitate the hiring of seasonal interns and part-time staff

 

volunteer coordinator, bikepgh

2015 - 2017

  • Recruited, trained, and coordinated over 600 volunteers per year
  • Maintained accurate volunteer records in Salesforce database
  • Created training guides for volunteers, interns, and seasonal staff
  • Optimized eNewsletters, social media, and web communications
  • Assisted in the planning and coordination of community events

 

Marketing Strategist, Bantha Tea Bar

2016 - 2017

  • Collaborated with other small businesses to co-host events
  • Implemented social media strategy to align with business goals
  • Created engaging content for Instagram, Facebook, and Twitter

 

Customer Care Advocate, Modcloth

2015

  • Provided customer support through online chat, phone, and email
  • Identified and resolved customers’ web, order, and shipping issues
  • Created general response templates for live messaging and emails

Education

DUQUESNE UNIVERSITY, 2015

Integrated Marketing Communication BA // Business Management Certificate

  • Vira I. Heinz Scholar
  • Art Director of Students for Human Rights

Skills

Salesforce, WordPress, MailChimp, Hootsuite, Eventbrite, ZenDesk, Adobe Photoshop, Photography, Event Planning, Recruitment, Program Development, Effective Time Management